- Main Box Office: (216) 771-8403
- Playhouse Square Information: (216) 241-6000
- Located at main box office
- Valid photo ID required for pickup
- Can be retrieved up to 1 hour before performance
- Early arrival recommended
- On-site parking garage available
- Street parking with metered spots
- Nearby public parking lots
- Average parking fee: $10-$15
- Some pre-paid parking packages with ticket purchase
- Wheelchair accessible seating on multiple levels
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Service animal friendly
- Elevator access to all levels
- No outside food or beverages
- Photography/recording prohibited during performances
- Business casual attire recommended
- Mobile phones must be silenced
- Late seating during performance intervals only
- Children under 5 typically not permitted
- Recommended age varies by performance
- Children's ticket prices often discounted
- Booster seats available upon request
- Family-friendly performances have specific guidelines
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