- Main Reception: +45 62 21 21 21
- Contact hours: Monday-Friday 8:00 AM - 5:00 PM
- Best time to call for event inquiries: Weekday mornings

- Tickets available for pickup 1 hour before event start time
- Will-call window located at main reception desk
- Photo ID required for pickup
- Pre-registered attendees should provide booking reference number

- On-site parking available
- Free parking for attendees
- Parking lot capacity: approximately 200 spaces
- Overflow parking available in nearby municipal areas
- Wheelchair accessible parking spaces near main entrance

- Wheelchair accessible seating areas throughout venue
- Accessible restrooms on multiple levels
- Elevator access to all facility levels
- Reserved accessible parking near entrance
- Contact venue in advance to arrange specific accommodations

- Sports attire and gym shoes required for athletic activities
- No outside food or beverages in fitness areas
- Respectful conduct toward all facility users required
- Age-appropriate supervision must be maintained
- COVID-19 protocols may apply; check current facility guidelines

- Children under 18 must be accompanied by adult for facility access
- Junior membership programs available
- Swimming areas have age-specific supervision requirements
- Daycare/childcare services may be available; inquire at reception
- Special youth event hours and programming available

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