- Main Box Office: (423) 757-5144
- General Inquiries: (423) 757-5144
- Hours: Monday-Friday 10:00 AM - 6:00 PM EST
- Will-call window located at main entrance
- Hours: Opens 1 hour before event start time
- Valid photo ID required for ticket pickup
- Tickets must be picked up under name as ordered
- Arrive early to avoid delays
- Street parking available in downtown Chattanooga area
- Nearby public parking garages within walking distance
- Limited on-site parking; paid parking options recommended
- Accessible parking spaces available near entrance
- Street parking varies by location and time restrictions apply
- Wheelchair accessible seating available throughout venue
- Accessible restrooms on-site
- Accessible entrance with ramp access
- Companion seating available
- Service animals permitted
- Contact box office in advance to request specific accessible locations
- Valid ID required for entry
- No outside food or beverages permitted
- Bag policy: Small bags only (venue specific dimensions apply)
- Photography and recording policies vary by event and performer
- Venue reserves right to refuse entry for safety concerns
- Arrive early for best entry experience
- Follow staff instructions at all times
- Age restrictions vary by event and performer
- All children require valid ticket (age policies differ)
- Children under 18 may require adult supervision (event dependent)
- Contact venue for specific age restrictions before purchasing
- Some events marked as 18+ or 21+ only
- Check event details for any parental guidance information