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- Main Office: +49 271 4041-0
- Event Booking: +49 271 4041-20
- Located at main entrance ticket counter
- ID and ticket confirmation required for pickup
- Available 1 hour before event start time
- Reservations held for 30 minutes prior to event
- On-site parking available
- Approximately 200 parking spaces
- Disabled parking near main entrance
- Parking fees: €3-5 per event
- Public transportation stop directly adjacent to venue
- Wheelchair accessible areas on ground and first levels
- Companion seats available next to accessible spaces
- Elevator access to all levels
- Assistive listening devices available upon request
- No outside food or drinks
- No smoking inside venue
- Photo/video recording may be restricted
- Arrive 30 minutes before event start
- Age restrictions may apply depending on event
- Children under 6 typically not admitted
- Age restrictions vary by event type
- Children's ticket prices usually 50% of adult price
- Accompanying adult required for minors
