- Main venue: (415) 648-2220
- For general inquiries and reservations, call during business hours
- Best contact time: Tuesday-Friday, 2 PM - 6 PM
- Will-call window opens: 1 hour before event start time
- Location: Main venue box office
- Valid ID required for ticket pickup
- Arrive early during peak times to avoid delays
- Pre-purchased tickets available for pickup or digital delivery
- Street parking available in surrounding SOMA neighborhood (limited and metered)
- Nearby parking garages: The Midway parking lot and adjacent structures
- Recommend public transportation: BART, Muni buses nearby
- Ride-share drop-off available at venue entrance
- Plan extra time for parking during peak event nights
- Wheelchair accessible entrance and restrooms
- Accessible seating available; call (415) 648-2220 to reserve
- Companion seating available
- Accessible parking spaces nearby
- Service animals welcome
- Contact venue in advance for specific accessibility needs
- Valid ID required for entry
- No outside food or beverages permitted
- No recording or professional photography without permission
- Respect venue and performer rules during event
- Refund policy varies by event; non-refundable unless specified
- Lost and found available at box office
- Age restrictions vary by event and performer
- Some events are adults-only (18+ or 21+)
- Check specific event page for age requirements
- Parental consent/supervision may be required for minors
- Ticket prices for children may differ; verify when booking
- Contact venue for questions regarding specific age policies