• Main venue office: +86 20 8888 8888
• Event booking: +86 20 8888 8887
• Customer service: +86 20 8888 8886
• Located at main entrance ticket booth
• Identification required for ticket pickup
• Opens 2 hours before event start time
• Ticket collection closes 30 minutes before event begins
• On-site parking available
• Capacity for approximately 500 vehicles
• Parking fees: 10-20 RMB per entry
• Disabled parking near main entrance
• Shuttle services during major events
• Dedicated wheelchair accessible seating sections
• Companion seats adjacent to wheelchair spaces
• Elevator access to all levels
• Trained staff to assist persons with disabilities
• No outside food or drinks
• No professional cameras without media credentials
• Bag check at entrance
• Appropriate athletic/event attire recommended
• No smoking inside venue
• Children under 12 must be accompanied by adult
• Height restrictions may apply for certain events
• Free entry for children under 3 years old
• Booster seats available upon request