- Main Office: +81 18-863-6300
- Ticket Information: +81 18-863-6300
- Pickup available at main ticket counter
- Valid photo ID required
- Reservation number must be presented
- Pickup begins 1 hour before performance start time
- On-site parking available
- Approximately 200 parking spaces
- Parking fees: ¥500-¥1000 depending on event duration
- Disabled parking near main entrance
- Wheelchair accessible sections
- Companion seats available
- Elevators to all levels
- Assistive listening devices upon request
- No outside food or drinks
- Photography/recording prohibited during performances
- Business casual attire recommended
- Silent mobile phones
- No pets (service animals permitted)
- Children under 6 generally not recommended
- Performances with age recommendations available
- Booster seats provided for children
- Childcare services may be available during select events