4 Queens Wharf
Wellington, New Zealand 6011
New Zealand
Fees & Charges: A payment processing fee of no more than 2.3% applies to purchases by credit card, debit card or gift card. The payment processing fee includes (but is not limited to) credit and debit card fees and expenses, administration and associated infrastructure costs. The payment processing fee will be added to the price displayed. This payment processing fee does not apply when you purchase tickets by cash at outlets or box-offices (subject to availability). A Handling Fee of $11.00 per transaction applies over the phone and $5.00 online. In addition a delivery fee may apply depending on the mode of delivery selected. A $2.00 booking fee per ticket applies if purchasing tickets from an outlet or the venue Box Office. Child Policy: All patrons must hold a ticket, 14 years and under must be accompanied by a guardian over 18 years. Tickets will be on print suppression until Friday 17 November 2023.
We recommend you give yourself plenty of time to find a car park prior to your show. There is convenient street parking nearby as well as several car parking areas close to the venue. For more information please visit https://www.parkopedia.co.nz/parking/locations/tsb_arena_queens_wharf_wellington_new_zealand_rbsm1hjyrqj
Accessible Seating Wheelchair Access: The TSB Arena has wheelchair access to the ground floor. Accessible seat locations differ for each event because the venue is multipurpose. For event-specific seats, you can visit the event page on the Ticketmaster website or contact us. Wheelchairs are available at the venue but require you to give advance notice so they can ensure they are on-site during the event. There is elevator access to the upstairs seating for people with reduced mobility. Visually Impaired: Guide dogs are welcome at the TSB Arena. Some shows may offer audio-described performances and touch tours. If you need additional assistance at the venue, ask our friendly staff, who are trained to help. Hearing Impaired: The TSB Arena has an audio loop available for patrons with hearing impairments. The audio is available for all patrons seated in Block 8. Some shows may offer sign-language-interpreted performances. Contact and Booking Tickets: To book accessible tickets or for more information on accessible ticketing, contact Ticketmaster on 09 970 9711 or email customer.service@ticketmaster.co.nz.
Our staff and patrons safety is our top priority, and we follow all official health guidelines. All patrons will be required to sign in for contract tracing purposes.
Children Rules Children Supervision: Children under the age of 14 must be supervised by a responsible adult while on the premises.