- Main venue: +44 (0)151 707 1555
- For event-specific inquiries, contact the venue directly
- Phone lines typically open during business hours (Mon-Fri 9am-5pm)
- Will-call tickets available if pre-purchased
- Bring valid ID and confirmation email/booking reference
- Arrive at least 30-45 minutes before event start
- Will-call window typically closes 15 minutes after doors open
- Tickets at will-call must be collected by person named on booking
- Limited on-site parking available
- Nearby paid car parks within 5-10 minute walk
- Street parking available in surrounding areas (check restrictions)
- Public transport recommended: bus and train stations nearby
- Consider ride-share services (Uber, Lyft) for easier access
- Wheelchair accessible spaces available throughout venue
- Accessible toilets on premises
- Level access entry points
- Companion/carer space available
- Request accessibility accommodations when booking tickets
- Contact venue in advance for specific access requirements
- Valid ID required for entry
- Age restrictions apply (typically 14+ with adult, or 18+ unaccompanied depending on event)
- No professional cameras or recording equipment
- No outside food or alcohol permitted
- Bag checks conducted at entry
- Venue reserves right to refuse entry
- Follow security staff instructions
- Minimum age typically 14 years (varies by event)
- Under 14s must be accompanied by adult (18+)
- Some events are 16+ or 18+ only (check event details)
- Children may require separate ticket purchase
- Verify age restrictions when booking as they differ by performer/event type
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