- Main Box Office: (616) 456-8386
- General Venue Information: (616) 742-6600
- Located at main entrance of Van Andel Arena
- Valid photo ID required for pickup
- Opens 90 minutes before event start time
- Ticket holder must be present for pickup
- Multiple nearby parking ramps and lots
- Average parking cost: $10-$15
- ADA parking available near arena entrances
- Street parking in downtown Grand Rapids
- Wheelchair accessible seating on multiple levels
- Companion seats available
- Elevators to all seating levels
- Assistance available for patrons with disabilities
- No outside food or beverages
- Clear bag policy in effect
- No weapons
- No professional cameras without media credentials
- No smoking inside venue
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events
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