- Main Office: +81-985-31-1144
- Ticket Inquiries: +81-985-31-1144
- Business Hours for Phone Support: 9:00 AM - 5:00 PM (Closed on Mondays)
- Best time to call: Weekday mornings for faster response
- Will-call services available at main ticket office
- Location: South entrance gate
- Operating hours on event days: Opens with venue gates
- Required ID: Photo identification recommended
- Arrive early for busy events to avoid long queues
- Advance confirmation recommended via phone booking
- On-site parking: Approximately 1,000 spaces available
- Parking fee: Typically ¥500-¥1,000 per vehicle (subject to event)
- Reserved parking: Available for premium ticket holders
- Accessible parking: Designated spaces near main entrance
- Public transportation: Convenient access via local buses and taxis
- Arrival recommendation: 2-3 hours before event for parking convenience
- Wheelchair accessible seating: Available in designated sections
- Companion seating: Provided alongside accessible seats
- Accessible entrances: Multiple entry points around venue
- Restroom facilities: Accessible restrooms available on all levels
- Accessible parking: Reserved spaces near main entrance
- Service animals: Welcome with appropriate documentation
- Advance notice recommended for specific accessibility needs
- Prohibited items: Outside food/beverages, professional cameras, recording devices
- Smoking: Designated smoking areas only
- Dress code: None specified; casual comfortable clothing recommended
- Bag policy: Small bags and backpacks permitted (size restrictions may apply)
- Venue capacity: Approximately 30,000 spectators
- Arrival time: 2-3 hours before event start recommended
- COVID-19: Follow current local health protocols and guidelines
- Conduct: Respect fellow patrons; disruptive behavior may result in ejection
- Children: Welcome at all public events
- Age requirements: No age restrictions for general admission
- Lap children: May sit with ticketed adult (verify current policy)
- Child tickets: Available for ages 4-12 (pricing varies)
- Children under 4: Often free with ticketed adult (confirm with venue)
- Family sections: Designated family-friendly areas available
- Supervision: Children must be supervised by responsible adults at all times
- Facilities: Baby changing facilities available in restrooms