- Main Box Office: (309) 434-2900
- Administrative Office: (309) 434-2910
- Located at main box office entrance
- Identification required for pickup
- Available 1 hour before performance start time
- Unclaimed tickets returned 15 minutes after show begins
- Free street parking available
- Downtown municipal parking lots within walking distance
- Handicap parking spaces near main entrance
- Some nearby paid parking garages
- Wheelchair accessible seating on main floor
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Service animal friendly
- No outside food or beverages
- Photography/recording prohibited during performances
- Cell phones must be silenced
- Business casual attire recommended
- No smoking on premises
- Children 5 and under generally not permitted
- Exceptions made for family-friendly shows
- Babes-in-arms policy may vary by performance
- Recommended age limits posted for specific events
