Terrapin Flyer - A Tribute to The Grateful Dead

- Main Line: (217) 379-2772
- Best time to call: Tuesday-Saturday, 10:00 AM - 6:00 PM
- For event inquiries and ticket information, call during business hours

- Will-call window available during regular business hours
- Box office opens 1 hour before events
- Tickets must be picked up with valid photo ID
- Arrive early on event day to allow time for will-call processing
- Contact venue directly for specific will-call procedures

- Street parking available in downtown Paxton
- Free public parking in vicinity
- Venue parking lot available
- Limited accessible parking spaces near entrance
- Arrive early on event nights for optimal parking

- Wheelchair accessible seating available
- Accessible restroom facilities provided
- Ground-level or ramp access to venue
- Companion seating available
- Contact venue in advance to arrange specific accessibility needs
- Service animals welcome

- Valid photo ID required for entry
- Age-restricted events may apply (verify for specific performances)
- Outside food and beverages generally not permitted
- Professional cameras and recording devices prohibited during performances
- Venue reserves right to refuse entry
- Respect other patrons and venue staff
- Arrive 15-30 minutes before scheduled event time

- Age restrictions vary by event and type of performance
- Children under 18 may require adult accompaniment for certain events
- Some family-friendly daytime events available
- Infants and small children may have ticket requirements
- Contact venue for specific age policies for intended event
- No outside food for children; concessions available