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Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.

- Main Box Office: (404) 555-SHOW
- Customer Service: (404) 555-INFO
- Group Sales: (404) 555-GROUP

- Located at Main Box Office
- Must present photo ID
- Tickets available 1 hour before event start
- No third-party pickup without prior authorization

- On-site Parking Garage: $15-$25
- Nearby Public Parking Lots: $10-$20
- Handicap Parking Available Near Main Entrance
- Rideshare Drop-off/Pickup Zone

- Wheelchair Accessible Seating
- Companion Seats Available
- Elevators to All Levels
- Assistive Listening Devices at Customer Service

- No Outside Food or Beverages
- Bags Subject to Search
- No Weapons
- Professional Cameras Prohibited
- Age Restrictions May Apply

- Children Under 3: Typically Not Permitted
- Children 3-12: Must Have Ticket
- Babes-in-Arms Policy Varies by Event
- Parental Discretion Advised for Mature Content Events