- Main Office: (936) 291-2099
- Information Hotline: (800) 458-3435
- Located near main entrance
- Ticket pickup with valid ID
- Advance online ticket confirmation recommended
- Opens 1 hour before festival start time
- Large on-site parking lots
- General parking included with ticket
- Handicap parking near main entrance
- Shuttle services available from remote lots
- Parking fee may apply during peak festival days
- Wheelchair accessible pathways
- Designated viewing areas
- Accessible restroom facilities
- Staff assistance available upon request
- Some terrain may be uneven (outdoor festival grounds)
- No outside food or beverages
- Costume encouraged but not mandatory
- No weapons (except approved costume props)
- Pet policy varies by event day
- Smoking only in designated areas
- Photography permitted for personal use
- Children under 12 receive discounted admission
- Children 5 and under often enter free
- Family-friendly environment
- Some shows/activities may have age restrictions
- Parental supervision required at all times