- Main Box Office: (956) 289-9281
- General Venue Information: (956) 382-7669
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before event start time
- No additional processing fees for will call
- On-site parking available
- Dedicated event parking lots
- Handicap parking near main entrance
- Estimated $10-$15 standard parking fee
- Free shuttle services during large events
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Elevators to all levels
- Assistive listening devices available
- ADA compliant facilities
- No outside food or beverages
- Bags subject to search
- No weapons
- Professional cameras/recording equipment prohibited
- Electronic tickets accepted
- Valid government-issued ID required for age-restricted events
- Children under 2 typically free on lap
- Children 3+ require ticket for most events
- Some family-friendly shows have specific age recommendations
- Parental discretion advised for mature content events
