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DISCLAIMER: PLEASE EMAIL INFO@237GLOBAL.COM WITH ANY CUSTOMER SERVICE QUESTIONS. ALL VIP PACKAGE ELEMENTS WILL BE RENDERED INVALID IF RESOLD. NAME CHANGES WILL BE ISSUED AT THE SOLE DISCRECTION OF 237 GLOBAL. VIP INSTRUCTIONS WILL BE SENT VIA EMAIL NO LATER THAN THREE DAYS PRIOR TO THE EVENT. IF YOU DO NOT RECEIVE THIS EMAIL THREE DAYS PRIOR PLEASE EMAIL INFO@237GLOBAL.COM YOUR VIP MERCHANDISE WILL EITHER BE HANDED OUT ON SIRE OR SHIPPED- SPECIFICS WILL BE EMAILED NO LATER THAN 3 DAYS BEFORE YOUR EVENT. ALL VIP PACKAGE ELEMENTS AND CONTENTS ARE NON-TRANSFERABLE; NO REFUNDS OR EXCHANGES ALL SALES ARE FINAL. ALL VIP ITEMS AND EXPERIENCES ARE SUBJECT TO CHANGE. PLEASE NOTE THAT THE INFO PROVIDED AT THE TIME OF PURCHASE(E-MAIL, MAILING ADDRESS) IS THE SAME INFO THAT WILL BE UTILIZED FOR SHIPPING INDIVIDUAL CONTACT REQUIREMENTS WHERE APPLICABLE. 237 GLOBAL, THE ARTIST, TOUR, PROMOTER , TICKETING COMPANY, VENUE OR ANY OTHER AFFILATED PARTIES ARE NOT RESPONSIBLE FOR OUTDATED OR INACCURATE INF

409-951-5400 (INFO)

- Located at main entrance ticket booth
- Identification required for ticket pickup
- Arrive at least 1 hour before event start time
- Pre-purchased tickets held up to 30 minutes before event

Ticket price for select events includes parking, please check www.fordpark.com for more detailed information.

Disabled and attendant seating available at Ticketmaster and Arena Box Office. Ticket purchase for guests requiring assisted listening devices and other disabled needs should be directed to guest services. Seating sections can accommodate wheelchairs, crutches, walkers, and other physical challenges.

- No outside food or beverages
- No smoking inside venue
- Bags subject to search
- Appropriate attire required
- No weapons permitted

They must have a ticket. This policy does apply to family shows such as Sesame Street, Disney on Ice, and Ringling Bros. which may have a charge for younger children.