The Alarm

Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.

- Main Office: (512) 376-7223
- Event Information Line: (512) 376-7224

- Located at main entrance box office
- Valid photo ID required for pickup
- Tickets must be claimed at least 1 hour before event start time
- Group and pre-purchased tickets handled separately

- Large on-site parking lot
- Free parking for all events
- Designated handicap parking near main entrance
- Recommended early arrival for popular events
- Parking attendants available during major events

- Wheelchair accessible seating areas
- Companion seats available next to accessible spaces
- Elevator access to multiple levels
- Staff assistance available upon request

- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Professional camera equipment requires prior approval
- Smoking is prohibited inside venue

- Children under 3 typically free with paying adult
- Age restrictions vary by event
- Some events may require all attendees to have a ticket
- Parental discretion advised for mature content events