- Main Reception: +44 (0)1228 625000
- Box Office: +44 (0)1228 625000
- For general inquiries, contact during business hours
- Will-call tickets available at box office
- Collection available during box office hours: Monday to Saturday 10:00 AM - 5:00 PM
- Photo ID required for ticket collection
- Tickets must be collected at least 30 minutes before event start time
- Advanced notice recommended for large group collections
- On-site parking available in Carlisle city centre car parks nearby
- Street parking available in surrounding areas
- Disabled parking spaces available on request
- Multi-storey car park within 5-minute walk
- Advance notice recommended for large events
- Wheelchair accessible seating available throughout venue
- Accessible toilet facilities provided
- Lift access to all performance areas
- Companion seating available
- Accessible entrance at ground level
- Advance notice recommended to arrange specific requirements
- Valid ticket required for entry
- Venue is non-smoking throughout
- Photography and recording policies vary by event
- Outside food and beverages generally not permitted
- Bag checks may be conducted at entrance
- Doors typically open 30 minutes before event start
- Behaviour disrupting others may result in ejection
- Children welcome at most events
- Age restrictions apply to specific performances
- Children under 16 require adult supervision
- Infant tickets may not require a seat (confirm at booking)
- Family-friendly performances available
- Some events have age ratings - check before booking
- Children's activities and workshops offered seasonally
