- Main contact: +49 69 6304600
- For reservations and inquiries, call during business hours
- Email inquiries recommended for detailed questions
- Reservations can be made by phone or email
- Guest list available for registered reservations
- Arrive 15-30 minutes early for check-in
- Valid ID required at entry
- Cancellations should be made 24 hours in advance
- Street parking available in surrounding area
- Limited on-site parking
- Public transport access via Frankfurt S-Bahn and U-Bahn
- Nearby parking garages available
- Bicycle parking facilities may be available
- Wheelchair accessible areas available
- Ground level entrance and facilities
- Accessible restroom facilities
- Contact venue in advance for specific accessibility needs
- Staff available to assist guests with mobility requirements
- Minimum age: 18 years (ID required)
- Dress code: Smart casual to upscale, depending on evening
- No aggressive behavior or harassment tolerated
- Photography policy to be respected
- Venue reserves right of refusal for entry
- Guest conduct expectations enforced by security
- Children generally not permitted during evening hours (after 8:00 PM)
- Daytime events may accommodate families; contact venue for details
- Parental supervision required if children are allowed
- Special family events may have different policies
- Not recommended as a family entertainment venue during standard operating hours