- Main Reception: +34 947 48 44 00
- Administrative Office: +34 947 48 44 01
- Identification required for ticket pickup
- Original reservation/confirmation number mandatory
- Personal ID or passport needed
- Pickup available 1 hour before event start
- On-site parking available
- Designated disabled parking spaces
- Nearby public parking within 200 meters
- Limited free parking during events
- Wheelchair accessible sections
- Companion seats available
- Elevator access to all levels
- Clear signage for accessibility routes
- No outside food or drinks
- No photography during performances
- Silent mobile devices
- Professional cameras require prior permission
- Arrive 30 minutes before event start
- Children under 6 not recommended for most performances
- Age restrictions vary by event
- Booster seats available upon request
- Family-friendly shows have specific age guidelines