The Chicago Theatre Tour Experience

Please note, when an event is in progress there may be limited access to certain areas of the theatre and organ demonstration may not be available. Coats, Bags & Strollers must remain with guests, there are no check or holding areas.The running time of the tour is approximately 75-90 minutes and video cameras are not allowed. For more information on the upcoming events at The Legendary Chicago Theatre visit www.chicagotheatre.com.

General information, call 312-462-6300.

Patrons may pick up Will Call tickets one hour prior to show time on the day of performance at the Will Call window located in the theatre lobby. The customer must present the actual credit card used to place the order, a valid picture ID, and the confirmation number.

Discount self-parking is available at the InterPark Self-Park garage located at 30 E. Randolph Street. Enter from Randolph or Wabash.

For more information on accessibility or to inquire about purchasing wheelchair accessible seating, please call 312-462-6300, press 0 and ask to be connected to the box office.

Cameras and recording devices of any kind are not permitted in the building. By law, smoking in all areas of The Chicago Theatre is prohibited. For the comfort, safety and security of all patrons, backpacks and other large items are not allowed into the theatre. All such items must be checked for a nominal fee.

Minimum Age Requirement Policy for Children For most events, all children who have reached their second birthday require a ticket to gain admittance to The Chicago Theatre. Any child who has yet to reach their second birthday does not require a ticket, however, they may not occupy their own seat and must sit on a parent's or guardian's lap. Please note, that for certain children's events, all children who have reached their first birthday require a ticket. For more information on your specific event, please refer to the event's profile at The Chicago Theatre's website at www.TheChicagoTheatre.com You may also contact The Chicago Theatre at (312) 462-6300.