- Main Box Office: (717) 221-2000
- For general inquiries and ticket information, call during business hours
- Phone lines typically available Monday-Friday 10:00 AM - 6:00 PM

- Will Call window located at main box office entrance
- Hours: Open 1-2 hours before event start time
- Valid photo ID required to pick up tickets
- Tickets available under name tickets were purchased under
- Arrive early to avoid delays, especially for popular events

- On-site parking available in venue lot with reasonable rates
- Street parking options available in downtown Harrisburg area
- Handicap accessible parking spaces available near venue entrance
- Parking validation may be available - inquire at box office
- Multiple nearby public parking garages within walking distance

- Wheelchair accessible seating available throughout venue
- Accessible restrooms on premises
- Elevator access to upper levels
- Companion seating available with accessible tickets
- Service animals permitted
- Advanced notice recommended for accessibility accommodations
- Contact box office for specific accessibility needs and ADA assistance

- Valid ID required for entry
- No outside food or beverages permitted
- Bag policy in effect - small bags and personal items only
- No professional recording devices (cameras with detachable lenses prohibited)
- Arrive early for security screening
- Venue is smoke and vape-free facility
- Respect of other patrons and venue staff required

- All patrons, including children, require admission tickets
- Children under specific ages may have reduced ticket prices (inquire with box office)
- No age restrictions on general admission events unless specified by performer/promoter
- Parental guidance recommended for certain events based on content ratings
- Children must be accompanied by responsible adult at all times
- Facility has family-friendly events - check event details for age appropriateness

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* Not inclusive of taxes and fees
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