- Main Venue: +44 (0)116 261 0641
- For general inquiries and ticket support
- Best contact hours: Monday-Friday, 9:00 AM - 5:00 PM
- Will-call tickets available for most events
- Collect with valid ID at the box office
- Arrive at least 30 minutes before doors open
- Name must match ID for collection
- Limited on-site parking available
- Nearby car parks within walking distance in Leicester city center
- Street parking available (check local restrictions)
- Recommend using public transport or taxi services
- Bicycle parking available
- Accessible seating available for wheelchair users
- Companion seating provided where applicable
- Accessible toilet facilities on-site
- Level access to venue
- Book in advance: contact venue directly for arrangements
- Assistance dogs welcome
- No professional recording or photography without permission
- No outside food or drinks (alcoholic beverages available for purchase)
- Valid ID required for alcohol purchase (age 18+)
- Bags subject to search upon entry
- Venue operates strict security procedures
- No smoking inside the venue
- Respect artist and venue policies
- Age restrictions vary by event and performer
- Some events marked as 18+ or 14+ only
- Under 14s may require adult supervision
- Check individual event details for age requirements
- Parental guidance recommended for specific performances