Don Felder

- Main Box Office: (905) 546-2747
- For general inquiries and event information, call during business hours
- For ticket-related questions, contact the box office directly

- Will-call services available at main box office
- Tickets must be picked up with valid photo identification
- Will-call window opens 2 hours prior to event start time
- Unclaimed tickets typically released 30 minutes before showtime
- Advance pickup available during regular box office hours

- On-site parking available in adjacent lot
- Street parking available in surrounding downtown Hamilton area
- Paid parking rates apply
- Accessible parking spaces available for patrons with disabilities
- Recommend arriving early for peak events due to limited lot capacity

- Wheelchair accessible seating throughout the venue
- Designated accessible parking spaces in main lot
- Accessible washrooms available
- Elevator access to upper levels
- Personal care attendants admitted free of charge
- Accessible entrance available at main entrance

- No outside food or beverages permitted
- No recording or photography during performances (unless permitted by event)
- Doors typically open 1 hour before event start
- Bags subject to security screening
- Professional cameras and video equipment prohibited
- Guests must comply with venue and event-specific policies
- Smoking prohibited inside venue (outdoor smoking area may be designated)

- Children under 2 years may sit on parent's lap at select events
- Ticket required for reserved seating
- Age restrictions vary by event type and rating
- Parents responsible for supervision at all times
- Family-friendly events may have specific children's pricing
- Contact box office for age-specific event guidelines