The Head and The Heart

- Main Office: (315) 635-3754
- Event Information Line: (315) 635-3753

- Located at main entrance pavilion
- Valid photo ID required for pickup
- Opens 1 hour before event start time
- Tickets must be claimed 30 minutes before show time

- Free on-site parking
- Designated handicap parking near main entrance
- Overflow parking available at adjacent municipal lot
- Recommended to arrive 45-60 minutes before event

- Wheelchair accessible areas
- Companion seating available
- Limited mobility pathways
- Assistive listening devices upon request

- No outside food or beverages
- No smoking on premises
- Pets not allowed (service animals exempt)
- Coolers and large bags prohibited
- Photography/recording permitted for personal use only

- Children under 12 must be accompanied by adult
- Recommended age limits vary by performance type
- No infants/children under 3 for evening concerts
- Family-friendly matinee performances available