- Main Box Office: (617) 824-8000
- Administrative Office: (617) 824-8001
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before performance start time
- Can be retrieved by original purchaser or authorized representative
- On-street metered parking available
- Nearby parking garages within 2-3 blocks
- Average parking rates: $15-25 per event
- Some nearby lots offer pre-purchase event parking
- Wheelchair accessible locations in multiple sections
- Companion seating adjacent to wheelchair spaces
- Assistive listening devices available
- Service animal friendly
- Contact box office for specific accommodation requests
- No outside food or beverages
- Photography/recording prohibited during performances
- Recommended attire: Smart casual
- Late seating during performance intervals
- Cell phones must be silenced
- Children 4 and older typically permitted
- Children under 4 generally not recommended
- Some family/youth productions have different age guidelines
- Parental discretion advised for mature content shows