- Main Box Office: (502) 584-7777
- Administrative Office: (502) 584-7700
- Located at main box office entrance
- Patrons must present valid photo ID
- Pickup available 1 hour before performance start time
- Unclaimed tickets released 15 minutes before show
- On-street parking available
- Nearby public parking garages
- Limited street parking with 2-hour meter restrictions
- Some nearby lots charge $5-$10 per event
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Service animals permitted
- No outside food or beverages
- Photography/recording prohibited during performances
- Late seating during performance intermission only
- Cell phones must be silenced
- Children 5 and under generally not recommended
- Children must have own ticket
- Babes-in-arms policy varies by specific production
- Parental discretion advised for mature content performances