The Land of Smiles

- Main Box Office: +36 1 269 1948
- Customer Service: +36 1 269 1948
- Hours: Monday-Sunday 10:00 AM - 7:00 PM (closed on performance days before curtain time)

- Tickets available for pickup 30 minutes before performance start time
- Will-Call Window: Located in main lobby
- Bring valid identification and booking confirmation
- Arrive early during peak times to avoid delays

- Street Parking: Available on surrounding streets (paid zones apply)
- Nearby Public Parking: Andrássy Avenue area has multiple parking lots
- Public Transport: Metro Line 1 (Bajcsy-Zsilinszky út station) - 5 minute walk
- Taxis/Ride-share: Readily available at venue entrance

- Wheelchair Accessible: Yes, dedicated accessible seating in orchestra section
- Accessible Entrance: Main entrance with ramp access
- Restroom Facilities: Wheelchair accessible facilities available
- Companion Seating: Available next to accessible seats
- Advance Notice: Recommended when booking for special accessibility needs

- Doors open 30 minutes before performance
- No late seating after first act begins
- Professional attire recommended for evening performances
- Photography/Recording: Strictly prohibited
- Mobile phones: Must be switched to silent mode
- Smoking: Prohibited inside theater (designated outdoor areas available)
- Bag Policy: Small bags permitted; oversized bags checked at coat check

- Age Restrictions: Typically 6 years and older for main stage productions
- Children Under 6: Not recommended due to production length and content
- Family Performances: Special matinees available (check schedule)
- Ticket Discounts: Available for children (ages 6-18) on select performances
- Supervision: Children must be accompanied by adult at all times