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- Main Box Office: +44 (0)151 629 1555
- Customer Service: Available during business hours
- For accessibility inquiries: Contact box office directly
- Tickets available for collection at box office on event day
- Collection opens 1 hour before event start time
- Valid photo ID required for collection
- Bring confirmation email or booking reference
- Peak times: Arrive early to avoid queues
- Limited on-site parking available
- Street parking on surrounding roads (paid zones)
- Nearest car parks: Cavern Quarter Car Park, William Brown Street Car Park
- Metered parking on James Street
- Public transport recommended: Located near Liverpool Central Station
- Wheelchair spaces available throughout venue
- Accessible toilets on ground floor and upper levels
- Level access to main entrance
- Personal assistant/companion tickets available
- Advanced notice recommended for specific access requirements
- Disabled parking permits recognized
- Valid ticket required for entry
- ID may be required for age-restricted events
- No professional recording or photography (unless permitted)
- Venue rules strictly enforced by security
- Glass bottles and cans prohibited
- Bags subject to security search
- Late entry may be restricted once event starts
- Age restrictions vary by event and event classification
- Under 14s: Often require adult supervision (policies vary by event)
- Under 18s: Not permitted at some events (21+ or 18+ only)
- Family-friendly events: Age-appropriate entry permitted
- Check specific event details for age restrictions
- Parent/guardian must accompany minors at all times
