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- Main Box Office: (607) 273-4497
- Hours: Call during business hours for ticket inquiries and reservations
- Email contact available through official website for non-urgent matters
- Will-call window located at main box office
- Available during regular box office hours
- Bring valid photo ID to pick up tickets
- Tickets typically held under patron's last name
- Street parking available on surrounding streets in downtown Ithaca
- Limited metered parking; check time restrictions
- Paid public parking lots nearby (The Commons area)
- Recommend arriving early for events to secure convenient parking
- Wheelchair accessible seating available
- Accessible restrooms on venue premises
- Elevator access to theater
- Contact box office in advance for specific accessibility needs or companion seating
- No outside food or beverages permitted
- Cell phones and recording devices should be silenced during performances
- Arrive 15 minutes early for ticket scanning
- Appropriate theater conduct expected during all shows
- Refund policy varies by event; check at time of purchase
- Age restrictions vary by event and performance content
- Children allowed at most performances; some may have age recommendations
- Contact venue for specific events regarding children's admissions
- Children under 12 may qualify for discounted tickets on select shows
