- Main Box Office: (309) 444-ARTS (2787)
- Administrative Office: (309) 444-5590
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before performance start time
- Unclaimed tickets released 15 minutes before show
- Free on-site parking lot
- Designated handicap parking spaces near entrance
- Street parking available on adjacent roads
- Shuttle service for large events
- Wheelchair accessible seating in multiple sections
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Sign language interpretation with advance notice
- No outside food or drink
- Professional cameras/recording devices prohibited
- Business casual attire recommended
- No late seating during performances
- Cell phones must be silenced
- Children 5+ welcome for most performances
- Children under 5 not permitted for evening shows
- Matinee performances often family-friendly
- Booster seats available upon request