- Main Reception: (956) 687-1800
- Event Booking: (956) 687-1810
- Located at main entrance lobby
- Open 1 hour before event start time
- Valid photo ID required for ticket pickup
- Reservations must be confirmed in advance
- Dedicated on-site parking lot
- Parking fees: $5-$10 per vehicle
- Handicap parking available near main entrance
- Shuttle services for large events
- Wheelchair accessible spaces in all sections
- Companion seating available
- Elevators to all levels
- ASL interpretation upon request with advance notice
- No outside food or beverages
- Clear bag policy enforced
- No smoking within facility
- Professional cameras/recording equipment require prior approval
- Children under 3 typically free with paid adult ticket
- Some events may have specific age restrictions
- Recommended age limits vary by event type
- Parental discretion advised