- Main Reception: (956) 687-1800
- Event Booking: (956) 687-1810

- Located at main entrance lobby
- Open 1 hour before event start time
- Valid photo ID required for ticket pickup
- Reservations must be confirmed in advance

- Dedicated on-site parking lot
- Parking fees: $5-$10 per vehicle
- Handicap parking available near main entrance
- Shuttle services for large events

- Wheelchair accessible spaces in all sections
- Companion seating available
- Elevators to all levels
- ASL interpretation upon request with advance notice

- No outside food or beverages
- Clear bag policy enforced
- No smoking within facility
- Professional cameras/recording equipment require prior approval

- Children under 3 typically free with paid adult ticket
- Some events may have specific age restrictions
- Recommended age limits vary by event type
- Parental discretion advised

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