- Main Office: (931) 516-2354
- Ticket Hotline: (931) 308-3060
- Located at main entrance ticket booth
- Valid photo ID required for pickup
- Open 1 hour before event start time
- Tickets available 30 minutes before event
- Free on-site parking
- Designated parking areas for events
- Gravel and paved parking lots
- Handicap parking near main entrance
- Wheelchair accessible areas
- Companion seating available
- Some natural cave formations may limit mobility
- Notify venue in advance for specific accommodations
- No outside food or drinks
- Comfortable walking shoes recommended
- Photography allowed in certain areas
- No pets except service animals
- Age restrictions may apply for some events
- Children under 12 must be accompanied by adult
- Some events may have specific age recommendations
- Ear protection suggested for loud concerts
- Discounted rates for children at select events
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