The Polar Express Train Ride

- Main Contact: (704) 636-2889
- Visitor Information: (704) 636-9365

- Located at main ticket office
- Valid photo ID required for pickup
- Reservations must be claimed 30 minutes before event start time

- Free on-site parking
- Large designated parking areas for vehicles and tour buses
- Gravel and paved parking surfaces
- Handicap parking available near visitor center

- Wheelchair accessible throughout most exhibits
- Ramps available in historical buildings
- Limited mobility assistance offered
- Wheelchairs available for loan at visitor center

- No smoking on museum grounds
- Pets allowed only in outdoor areas
- Photography permitted for personal use
- Comfortable walking shoes recommended
- Children must be supervised

- Children under 3 enter free
- Discounted rates for youth (ages 4-12)
- Interactive exhibits designed for children
- Stroller and baby carrier friendly
- Family-friendly guided tours available