- Main Office: (704) 984-3100
- Event Booking: (704) 984-3105

- Located at main entrance lobby
- Open 1 hour before event start time
- Valid photo ID required for ticket pickup
- Advance reservation recommended

- Free on-site parking
- Approximately 250 parking spaces
- Handicap parking available near main entrance
- Well-lit and monitored parking areas

- Wheelchair accessible spaces
- Companion seating available
- Ramps and elevators throughout facility
- ADA compliant restroom facilities

- No outside food or beverages
- No smoking inside facility
- Proper attire required
- No pets (service animals exempt)
- No weapons permitted

- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Ticket pricing varies by event for children
- Strollers allowed in designated areas

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