- Main Box Office: +43 1 242 002
- Customer Service: +43 1 242 002-0
- Fax: +43 1 242 002-100
- Tickets available for pickup at main box office
- Valid photo identification required
- Pickup available from box office opening times until 30 minutes before performance
- Online-purchased tickets can be collected at automated kiosks
- Limited on-site parking available in building garage
- Discounted rate for ticket holders
- Public parking nearby on Lothringerstraße
- Accessible parking spaces for visitors with disabilities
- U-Bahn (subway) and tram stops nearby for public transport
- Wheelchair accessible seating in all concert halls
- Designated spaces for wheelchair users and companions
- Accessible restrooms throughout facility
- Accessible entrance with ramp access
- Elevator access to all levels
- Advanced booking of accessible seats recommended
- Arrive 30 minutes before performance start time
- Formal concert dress code recommended but not required
- No outside food or beverages permitted
- Mobile phones should be switched off during performances
- No photography or recording during concerts
- Cloakroom facilities available (small fee may apply)
- Children under 6 not permitted in concert halls
- Children 6 and older admitted to all performances
- Special children's concerts and family matinees available
- Reduced ticket prices for children and students
- Quiet areas and family rooms available for young children if needed
- Supervision by adult required at all times