The Strumbellas

- Main Box Office: (312) 923-2000
- Guest Services: (312) 923-2000
- Hours: Monday-Friday 10:00 AM - 6:00 PM (CST)

- Will Call window located at main box office
- Hours: Open 1 hour before event start time
- ID required for ticket pickup
- Tickets typically available 24 hours after purchase confirmation
- Bring confirmation email or order number

- On-site valet parking available
- Street parking on Columbus Drive and surrounding streets
- Nearby public parking garages within walking distance
- Discounted rates may apply with event ticket validation
- Public transportation: Accessible via CTA (Lake/State Station)

- ADA-accessible seating available in main venue
- Wheelchair spaces with companion seating
- Elevator access to upper levels
- Accessible restrooms throughout venue
- Reserved parking for guests with disabilities
- Contact box office in advance for specific accommodation needs

- Valid ID required for entry
- Age restrictions vary by event (18+ or 21+ events common)
- Bag policy: Small bags permitted; oversized bags prohibited
- Professional cameras/recording devices not allowed
- Outside food and beverages prohibited
- Venue is non-smoking (smoking area outside)
- Doors typically close 30 minutes after start time

- Age restrictions determined per event
- Many all-ages shows available; check event details
- Children under 2 may be free for select events
- Minors may require adult supervision (venue/event dependent)
- Ticket pricing same for all ages unless specified
- Verify age requirements at time of purchase