MUST BE 21+ WITH VALID PHOTO ID. All sales final; no refunds. Doors open at 7PM. Reserved seating only - no standing room. ADA seating in Sections 101 - 103; contact box office for accommodations. Venue is smoke-free, no vaping. Located inside Hard Rock Hotel & Casino Bristol. Box Office: NW corner of casino. Visit website for ID rules and venue policies. Not valid for persons enrolled in the Virginia Voluntary Exclusion Program or persons otherwise excluded from Hard Rock Casino. If you or someone you know has a gambling problem and wants help, call 1-800-GAMBLER.
MUST BE 21+ WITH VALID PHOTO ID. All sales final; no refunds. Doors open at 7PM. Reserved seating only - no standing room. ADA seating in Sections 101 - 103; contact box office for accommodations. Venue is smoke-free, no vaping. Located inside Hard Rock Hotel & Casino Bristol. Box Office: NW corner of casino. Visit website for ID rules and venue policies. Not valid for persons enrolled in the Virginia Voluntary Exclusion Program or persons otherwise excluded from Hard Rock Casino. If you or someone you know has a gambling problem and wants help, call 1-800-GAMBLER.
- Main Box Office: (276) 274-2250
- General Venue Inquiries: (276) 274-2260
- Available day of show at main box office
- Valid photo ID required for pickup
- Doors typically open 1 hour before event start time
- Electronic ticket holders must also check in
- Free on-site parking available
- Designated handicap parking near main entrance
- Overflow parking in adjacent lots
- Recommended to arrive early during popular events
- Wheelchair accessible seating available
- Companion seats next to accessible spaces
- Must be purchased through venue's accessibility coordinator
- Advance notice recommended for special accommodations
- No outside food or beverages
- Valid photo ID required for age-restricted events
- No large bags or backpacks
- Professional cameras and recording devices prohibited
- Smoking only in designated outdoor areas
- Age restrictions vary by event
- Most shows 18+ or 21+
- Children under 12 typically require adult accompaniment
- Some family-friendly events may have specific child pricing