Tickets can be purchased online up to the event start time. Once the event has started, if tickets are still available, they can be purchased at the Box Office. Clear Bag Policy - Each guest will be allowed to carry in one clear plastic, vinyl, or PVC bag that does not exceed 12in x 6in x 12in or one, one-gallon clear plastic bag. In addition, each guest will be allowed to carry in one small clutch that does not exceed 5in x 8in. Diaper bags (w/ a child age 3 & under) and bags carrying medically necessary items will be allowed after a visual inspection inside the bag is completed by security. Guests will enter through metal detectors, bags will be checked and guests will be required to remove hats and empty pockets of all items prior to scanning. Re-entry is not permitted. Patrons who exit the venue for any reason, including to smoke, will not be allowed to re-enter the facility.
- Main Box Office: (309) 673-8900
- Administrative Office: (309) 323-6200
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrives 1 hour before event start time
- Purchased tickets held until 30 minutes before performance
- On-site parking garage available
- Street parking with metered spaces
- Nearby public parking lots within walking distance
- Handicap parking spaces near main entrance
- Parking fees vary by event
- Wheelchair accessible seating in multiple sections
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Located near main entrance and restrooms
- No outside food or beverages
- Professional cameras/recording equipment prohibited
- Appropriate attire required
- No smoking inside venue
- Doors typically open 45 minutes before event start
- Age restrictions vary by performance
- Children under 3 typically not permitted
- Some family-friendly shows have special age guidelines
- Booster seats available upon request
Your Concert Companion Awaits
Log in to track artists, discover shows, and stay in the loop.