Jason Shurka

- Main: (305) 372-4634
- Box Office: (305) 372-4634
- For inquiries, call during business hours Monday-Friday, 9:00 AM - 5:00 PM EST

- Will-call window located at main box office entrance
- Hours: Monday-Friday, 9:00 AM - 5:00 PM EST
- Event day will-call: Opens 2 hours before showtime
- Valid photo ID required to pick up tickets
- Tickets must be picked up at least 30 minutes before event start
- Reserved under name provided at purchase

- On-site parking available in adjacent garages and lots
- Valet parking available (fee applies)
- Street parking options in downtown Miami area
- Parking validation may be available for certain events; inquire at venue
- Handicap accessible parking spaces available near main entrance
- Rates vary; approximately $10-20 depending on event and duration

- Wheelchair accessible seating throughout venue
- Accessible restrooms on multiple levels
- Elevators available to all seating levels
- Companion seating options provided
- Accessible entrance at street level
- Hearing loop and assisted listening devices available upon request
- Service animals welcome
- Advance notice recommended for accessibility needs: (305) 372-4634

- Valid ID required for entry
- Bag policy: Small bags permitted; oversized bags may be subject to inspection
- No outside food or beverages allowed
- Professional cameras and recording devices prohibited without permission
- Venue is smoke-free, including e-cigarettes
- Arrive early to allow time for security screening
- Respect seating assignments; ushers available to assist
- Age restrictions may apply to certain events

- Children welcome at most events; age restrictions vary by performance
- Infants in arms may not require a ticket for select events; confirm with venue
- Children typically require a ticket if occupying a seat
- Age-appropriate entertainment varies; check event details for recommended ages
- Family-friendly events designated on venue calendar
- Stroller parking available; check with ushers upon arrival
- Supervision required at all times
- Specific seating requests for families should be arranged in advance