- Main Contact: (515) 244-0550
- Business Office Hours: Monday-Friday, 10am-5pm
- Located at venue entrance
- Valid photo ID required for pickup
- Ticket holders should arrive 30-45 minutes before event start time
- On-street parking available
- Nearby public parking lots within walking distance
- Some street parking is metered
- Recommended to arrive early for best parking options
- Wheelchair accessible areas
- Companion seating available
- Contact venue in advance for specific accommodations
- ADA compliant facilities
- No outside food or drinks
- Valid ID required for alcohol purchase
- No re-entry policy
- Smoking prohibited inside venue
- Age restrictions depend on specific event
- Most shows 18+
- Some all-ages concerts may be permitted
- Minors must be accompanied by adult for certain events
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