- Main Office: (254) 750-8023
- Event Booking: (254) 750-8024
- Located at main entrance lobby
- Open 1 hour before event start time
- Valid photo ID required for ticket pickup
- Digital or printed confirmation recommended
- Attached parking lot with 300+ spaces
- Handicap parking near main entrance
- Free parking for most events
- Street parking available in downtown Waco
- Wheelchair accessible spaces in all event areas
- Companion seating adjacent to wheelchair locations
- Elevators and ramps throughout facility
- ADA compliant restroom facilities
- Professional attire recommended
- No outside food or beverages
- No smoking within facility
- Valid ticket required for entry
- Bags subject to search
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Babes-in-arms typically not permitted for certain performances
- Discounted child tickets available for select events