- Main reception: +44 (0)117 930 1234
- For event inquiries: +44 (0)117 930 1240
- For technical support: +44 (0)117 930 1250
- Tickets available for collection 30 minutes before event
- Will-call window at main reception during event hours
- Photo ID required for ticket collection
- Pre-booked tickets can be collected day-of or in advance
- On-site paid parking available
- Limited visitor spaces - advance booking recommended
- Public car parks within 5-minute walk
- Street parking available in surrounding areas
- Disabled parking spaces available near entrance
- Wheelchair accessible areas throughout venue
- Accessible restrooms on multiple floors
- Lift access to all floors
- Designated wheelchair spaces in event areas
- Assistance dogs welcome
- Accessible entrance at ground level
- No smoking inside building
- Professional conduct expected
- Photography and recording subject to event restrictions
- Outside food and beverages not permitted in event spaces
- Venue reserves right to refuse entry
- Check-in required for all events
- Children welcome at most events (age restrictions apply per event)
- Supervision required for children under 16
- High chairs and changing facilities available
- Family-friendly events held regularly
- Children's ticket discounts may apply
- Contact venue for age-specific event suitability