The Wailers

Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.

- Main Box Office: (434) 245-4980
- General Inquiries: (434) 979-9935

- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets can be held up to 30 minutes before showtime

- Street parking available
- Nearby public parking lots within walking distance
- Some metered spaces on Main Street
- Limited on-site parking

- Wheelchair accessible spaces
- Companion seats available
- Elevator access to all levels
- ADA compliant restrooms
- Staff trained to assist patrons with disabilities

- No outside food or beverages
- No professional cameras without permission
- Age restrictions may apply depending on event
- No smoking inside venue
- Valid ticket required for entry

Unless otherwise posted the Jefferson is all ages. We do suggest a guardian accompany any patrons under the age of 14. Event attendees under the age of 3 are allowed free admittance. We strongly encourage close supervision and ear protection for our youngest show attendees.