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- Main Box Office: (866) 666-8000
- General Inquiries: (860) 728-6912
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Tickets can be retrieved by original purchaser or designated representative
- On-site parking lot available
- Street parking in downtown Hartford
- Nearby public parking garages
- Parking rates vary: $5-$15 depending on event
- Wheelchair accessible seating
- Companion seats available
- Elevator access to all levels
- ADA compliant restrooms
- Advanced notice recommended for special accommodations
- No outside food or beverages
- No recording devices
- Smart casual attire
- Doors typically open 1 hour before show time
- Valid ID required for age-restricted events
- Children 5 and under generally not permitted
- Age recommendations vary by specific performance
- Children must have own ticket
- Parental discretion advised for mature content shows
