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- Box Office: (315) 686-2200
- Administrative Office: (315) 686-3081
- Located at main box office entrance
- Photo ID required for pickup
- Tickets available 30 minutes before performance start time
- Unclaimed tickets released 15 minutes before show
- Free public parking adjacent to venue
- Street parking available on Government Street
- Limited disability parking near main entrance
- Recommended to arrive 30 minutes early for parking
- Wheelchair accessible seating on main floor
- Companion seats available
- Assistive listening devices provided
- Clear sightlines from designated areas
- No outside food or drinks
- Silent electronic devices
- No photography during performances
- Business casual attire recommended
- Late arrivals may be seated at management's discretion
- Children 5+ welcome with valid ticket
- Babes-in-arms not permitted
- Recommended age 8+ for complex performances
- Youth ticket discounts available
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