This Is Your Ticket Concert

- Main Box Office: (336) 373-7469
- Venue Information: (336) 373-7400
- Guest Services: (336) 373-7469

- Will Call window located at main box office
- Available during box office hours
- Arrive 30-60 minutes before event start time
- Valid photo ID required for ticket pickup
- Tickets held under customer's name

- Ample free parking available on-site
- Multiple parking lots surrounding complex
- Accessible parking spaces available near main entrances
- RV and bus parking available (may require advance notice)
- Event parking may be directed by staff during major events

- Wheelchair accessible seating throughout venue
- Companion seating available
- Accessible restrooms on multiple levels
- Elevator access to upper levels
- Accessible parking spaces near entrances
- Contact box office at (336) 373-7469 for specific accessibility needs

- No outside food or beverages permitted
- Bag policy enforced (small bags only recommended)
- Professional cameras prohibited for most events
- Doors typically open 1 hour before event start
- Smoking prohibited inside venue
- Respect venue staff and other patrons
- Large bags subject to security screening

- Children welcome at most events
- Age-appropriate seating recommended
- Infants typically admitted free (verification may be required)
- Children under 18 should be accompanied by adult
- Some events may have age restrictions or recommendations
- Contact venue for specific child policies per event