- Main venue contact: +45 59 80 80 80
- For event inquiries and bookings, call during business hours
- Alternative contact available through official website
- Tickets available for pickup 30 minutes before event start
- Will-call window located at main entrance
- Valid ID required for ticket collection
- Reserved under name provided at purchase
- Advance online booking recommended
- Free parking available on-site
- Ample parking for vehicles and bicycles
- Accessible parking spaces for persons with disabilities
- Secure bicycle parking facilities
- Please arrive early for major events
- Wheelchair accessible seating available
- Reserved areas for persons with reduced mobility
- Accessible restroom facilities provided
- Elevator access to upper levels
- Companion seating available
- Contact venue in advance for specific accessibility needs
- Valid ticket required for entry
- Bag checks may be conducted at entrance
- Outside food and beverages generally not permitted
- Venue rules enforced by staff
- Photography/recording policies vary by event
- No smoking indoors (Danish smoking regulations apply)
- Respect other patrons and venue property
- Children under 3 years often free (event dependent)
- Supervised children welcome
- Age restrictions may apply for certain events
- High chairs/baby facilities available upon request
- Separate children's areas for specific events
- Verify age requirements with venue for particular activities
- Children must be accompanied by responsible adults