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Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.

1-702-597-7600 (Excalibur Hotel Main Line)

- Located at Excalibur Hotel main box office
- Valid photo ID required for pickup
- Arrive at least 1 hour before show time for will call pickup
- Ticket confirmation or booking reference required

- Free self-parking available at Excalibur Hotel
- Valet parking offered for additional fee
- Connected to Las Vegas Strip parking network
- Accessible parking spaces available

- Designated wheelchair accessible seating
- Companion seats available next to accessible spaces
- Advance notification recommended for special accommodations
- Some shows may have limited accessible seating

- No outside food or beverages
- No recording devices during performances
- Appropriate attire recommended
- Age restrictions may apply depending on show

- Child ticket pricing varies by performance
- Most shows recommend minimum age of 5-6 years
- Children under 2 typically not permitted
- Parental discretion advised for mature content shows

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